Privacy Policy

Last Updated: 15 January 2025

Andronicos Fitness ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website andronicosfitness.com and use our services.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Complete contact forms or feedback submissions
• Subscribe to our newsletter or content updates
• Participate in interactive quizzes or assessments
• Create an account on our website
• Contact us via email or phone

This information may include:

• Name and contact details (email address, phone number)
• Demographic information (age, gender, location)
• Fitness goals and preferences
• Quiz responses and assessment results
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behaviour, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages viewed and time spent on pages
• Referring website addresses
• Date and time of visits

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These include:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookie preferences through our cookie consent banner and your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our fitness content and interactive tools
• Communication: To respond to your enquiries, send newsletters, and provide customer support
• Personalisation: To tailor content recommendations and quiz results to your preferences
• Analytics: To understand user behaviour and improve website functionality
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud, unauthorized access, and other security risks
• Marketing: To send promotional materials about our services (with your consent)

3. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

• Consent: When you provide explicit consent for specific processing activities
• Legitimate Interests: For analytics, improving our services, and fraud prevention
• Legal Obligation: When required by law or regulation
• Contract Performance: To fulfill our obligations when you use our services

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email delivery and communication services
• Analytics and performance monitoring
• Customer relationship management
• Payment processing (if applicable)

These providers are contractually obligated to protect your information and use it only for specified purposes.

4.2 Legal Requirements

We may disclose your information when required by law, including:

• Compliance with legal processes or court orders
• Protection of our rights and property
• Investigation of fraud or security issues
• Protection of user safety and public interest

4.3 Business Transfers

If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specific retention periods include:

• Contact Form Submissions: 2 years from submission date
• Newsletter Subscriptions: Until you unsubscribe
• Quiz Results: 1 year from completion date
• Analytics Data: 26 months
• Account Information: Until account deletion is requested

6. Your Privacy Rights

Under UK GDPR and Data Protection Act 2018, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your information
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments and updates
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. Whilst we strive to protect your information, we cannot guarantee absolute security.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

9. International Data Transfers

Your information may be transferred to and processed in countries outside the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by regulatory authorities
• Adequacy decisions recognizing equivalent data protection
• Privacy Shield certification (where applicable)

10. Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for material changes (where appropriate)

Your continued use of our services after changes become effective constitutes acceptance of the revised Privacy Policy.

12. Contact Information

13. Complaints

If you believe we have not handled your personal information properly, you have the right to lodge a complaint with the supervisory authority:

Information Commissioner's Office (ICO)
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: https://ico.org.uk

14. Cookie Policy Details

14.1 Types of Cookies We Use

Strictly Necessary Cookies: These cookies are essential for website operation and cannot be disabled. They include cookies for managing your cookie preferences and maintaining session security.

Analytics Cookies: With your consent, we use analytics cookies to understand how visitors interact with our website. This helps us improve content and user experience.

Functionality Cookies: These remember your preferences and settings to provide enhanced, personalized features.

14.2 Managing Cookies

You can manage cookie preferences through:

• Our cookie consent banner displayed on first visit
• Your browser settings (instructions vary by browser)
• Third-party opt-out tools for advertising cookies

Note that blocking certain cookies may impact website functionality.

This Privacy Policy is designed to comply with UK GDPR, Data Protection Act 2018, and Google Ads policies. By using our website, you acknowledge that you have read and understood this Privacy Policy.